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Think about what's most important in your business today - does technology come to mind?

No matter what your core business is, there’s no denying that technology plays an important role in day-to-day operations. And as we grow more dependent on IT, it’s becoming increasingly-important that your network and systems are online and operating efficiently at all times.

That’s where our fully-managed approach to IT can help. With proactive remote monitoring and management, we’re able to keep tabs on your IT infrastructure 24x7, 365 days a year – and when a problem does arise, our technical experts can quickly resolve it; in many cases before you’re even aware that there was a problem at all.

  • Network Management

    We provide complete 24/7/365 monitoring of your network and IT infrastructure, and provide full problem resolution and troubleshooting for servers, desktops, and mobile devices. Our technical experts are constantly working behind the scenes to ensure your systems are running smoothly, and when a problem does arise we’ll jump in immediately to fix it.

  • Help Desk

    Our U.S.-based Help Desk provides professional and courteous IT support 24x7x365. Whether you’re locked out of your email, need help setting up a new account or anything in between – no problem is too large or small for our certified technical experts to tackle.

  • Backup & Disaster Recovery

    Our Backup and Disaster Recovery solution is a complete, end-to-end business continuity offering designed to provide you with true peace of mind and robust data protection – meaning your critical files will always be secure and accessible when you need them, even if disaster strikes.

Proactive management of your network is critical to today’s business user. Instead of waiting until something breaks and productivity starts to degrade, let us show you how daily management of your critical business equipment can insure its optimum performance.

ADVANTAGES OF MANAGED I.T. SUPPORT

  • 24x7x365 monitoring of your network and systems – including servers, desktops and mobile devices

  • Troubleshooting and remediation for any processes or services that fail

  • Patch deployment, Service Pack installation and anti-virus support

  • Verification and management of data backups

  • Full-service 24x7x365 Help Desk

  • and so much more!

8 Ways Managed IT Support Can ELIMINATE Your Technology Frustrations - FREE PDF

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MID-CITY OFFICE SYSTEMS, INC.

1110 West 15th Street
Auburn, IN 46706
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